24/7 HELP CENTER
Answers to Frequently Asked Questions Can Be Found Here. Find your Issue in the list of FAQs and the Answer and/or Video beneath it will help Solve it.
1) WHERE DO I ENTER MY GIFT CARD OR DISCOUNT CODE?
2) WHAT IF I DON'T HAVE A PAYPAL ACCOUNT, HOW DO I PAY?
Do you sell adult's clothing?
At this time, we only sell children's clothing, however, some small-medium framed adults can typically fit our size 16-18 and 18-20.
Do you sell girl's clothing?
While we are a boys brand, a lot of our items are unisex. Click Here to check out our Girls Allowed section to see how girls can wear Rich Boys too!
Do you make custom clothing?
Due to our daily demands we are unable to offer custom orders. However, many of our items hold a sense of exclusivity due to the limited stock and our ever-changing inventory.
How long will it take to get my order?
U.S. Orders placed by 11am EST usually ship out same day and arrive within 2-3 days. But allow 1-2 business days for orders to process in case we are experiencing higher volume than normal. Once shipped expect your item to arrive within 2-3 days unless you select Express Shipping at checkout, which is 1-2 days. For Shipping to the UK and other regions in the EU visit ShopRichBoys.co.uk. Canada orders arrive within 2-7 days. All other International Orders allow 7-14 days.
Do you accept Returns?
Yes. We offer store credit upon receiving your return in its original condition with all tags attached within 15 days. Sale Items and Accessories cannot be returned unless faulty. Click Here for our Complete Return Policy.
Do you have any physical locations?
Currently, we are only online but shipping is quick and returns are easy.
I really want an item but it is out of stock. What do I do?
Our new items sell out pretty quickly, but no worries, we usually restock them and/or add new items in their place. Check the site on the first and third Thursday of each month at 6PM EST as that's when our new items and/or restocks drop.
How can I become a Rich Boys Club Member?
There are several ways to join the club. Follow us on our social media pages and sign up for our email list and be notified when we run promotions where we give membership away. You can also join by earning points. For every dollar you spend with us you earn 1 point and once you reach 500 points you get membership automatically. Lastly, you can be invited to join by a current member.
How can I become a model for Rich Boys?
We are always looking for dope kids to represent our brand. If you're in the Atlanta area, please submit 3 photos, age, sizes, and contact information to ShopRichBoys@gmail.com. If you aren't in the Atlanta area, just stay tuned for when we have casting calls in your area.
Are the designer brands authentic?
Rich Boys was created to offer men's fashion trends for little boys. So in order to keep up with these trends, we sometimes offer items that are inspired by designer brands. This not only keeps our customers on trend, but allows us to keep the prices for these items incredibly affordable.